Refund policy

At Sakshi Narula, each piece is thoughtfully crafted and made with care. Due to the nature of our products, all sales are final.

 

❌ No Returns

We do not accept returns on any purchases. Please review product descriptions, sizing, and details carefully before placing your order.

If you need assistance with sizing or styling, feel free to reach out — we're happy to help before you buy!

 

🔁 Exchanges (If Applicable)

We only offer exchanges or store credit in the following situations:

     1) You received the wrong item 

     2) The item arrived damaged or defective

     3) Important: Please make sure to record a video while opening your package. This helps us verify and process your request quickly.

Without an opening video, we may not be able to approve the exchange or store credit.

To request an exchange:

• Contact us at sakshinarulaofficial@gmail.com within 3 days of receiving your order.
• Include your order number, photos of the item, and a brief description of the issue.
• Items must be unworn, unused, with tags still attached.

💬 Questions?

We're here to make sure you love your experience with us!

📧 sakshinarulaofficial@gmail.com
📞 +91 98730 02771